Accessibility

Are you visiting the Johan Cruijff ArenA and do you have a disability? It’s helpful to know in advance where you can sit most comfortably. A seat on the first tier is a good option for many visitors. This tier is less steep, so it requires fewer stairs.

Are you using a wheelchair during the event? Then choose a wheelchair space. This always includes one space for a companion.

Tickets can be purchased via the event organiser, such as KNVB, Ajax, MOJO or Rocket.

Below you will find our guidelines on which items are allowed and not allowed inside the stadium. Please note that the event organiser may refuse items if they are considered unsafe. Our house rules always apply.

Are you visiting the ArenA? Find the best way to travel to the stadium and where you can park. You will also find information about accessible parking and how to purchase parking tickets.

Everyone is welcome at our events.

Do you need assistance outside the stadium as well? Then we kindly ask you to bring a companion.

Are you fully independent? Then you are of course also welcome without a companion.

To make your visit as accessible as possible, you will find practical information below about escalators and lifts in the Johan Cruijff ArenA, including their locations and how to request access.
Find more information about escalators and lifts here.

Accessible toilets are available at the wheelchair spaces and platforms. Do you not have a wheelchair space but still need an accessible toilet? Then it is best to choose a seat near entrance E. Here you will find an accessible toilet on every level.

Do you need to express milk? Unfortunately, there are no dedicated facilities yet. In consultation with first aid, you may be able to use their space (medical use always takes priority). Please report this in advance via the contact form. You can also speak to a (medical) steward to find a suitable place together.

Catering is available at the MIVA platform and at all wheelchair spaces. Some bars are not yet at the ideal height. We are working on improving this.

Ajax matches

Via ajax.nl/audio, you can listen live to audio description during Ajax matches. The audio description starts 7 minutes before kick‑off. Please use your own phone and earphones.

Concerts

Audio description is available for all summer concerts in 2026 via the event page. Audio description is provided during the main programme only. Please use your own phone and earphones. This feature is available to all visitors in the stadium.

Are you sensitive to sensory stimuli, do you have an Autipas, or do you wear a Sunflower Lanyard? We are happy to think along with you about what works best for you.

During concerts, if you have a field ticket, you can take a break in our low-stimulation unit on the ArenA Deck. This space offers less noise and a calm seating area. If it is busy, you can use the unit for a maximum of 15 minutes at a time. You are welcome to return multiple times during the evening.

Would you like to make use of this? Please let us know in advance via the contact form. We also recommend entering the stadium at a quieter time.

The Johan Cruijff ArenA strives to provide an accessible experience across our websites and applications. We are working towards full compliance with the international WCAG 2.1 AA accessibility standards and the applicable European Accessibility Act (EAA) legislation.

If you have any suggestions for improvement, we would be happy to hear from you.