On Thursday July 4th, Friday July 5th and Saturday July 6th, 2024, Taylor Swift will perform in the Johan Cruijff ArenA with The Eras Tour.

Who is Taylor Swift?

Taylor Swift is one of the most influencial and succesful artists of our time. With her big performances, unforgettable albums and enchanting stage presence, she took the hearts of millions of fans around the globe. Next year, she'll perform in the Johan Cruijff ArenA for the first time with The Eras Tour - a tour in which all her albums and different eras come to the stage. From Red (Taylor's Version) to Lover, and from Midnights to Speak Now (Taylor's Version), it's going to be a magical musical experience for all fans with astounding visuals, engaging stage production and extensive setlist.

Ticket

There will be a private on-sale for the concerts of Taylor Swift in the Johan Cruijff ArenA via Ticketmaster NL. This way, tickets will only reach the hands of Swifties. Fans who wish to go to The Eras Tour in the Johan Cruijff ArenA, had the opportunity to register for the on-sale via the website of Ticketmaster NL. Registration is now closed.

Registered fans who receive a unique code from Ticketmaster NL on July 5th 2023 will have the first chance to purchase tickets for the shows on July 12th 2023 at 14.00 / 2.00 PM. Fans who wanted an opportunity to access ticket on-sales in multiple cities, had to register once for each city they would like to attend. Registration does not guarantee access to the sale or to tickets.

Are you coming to the Johan Cruijff ArenA soon and do you have a question about your visit? Below are the frequently asked questions with answers about visiting the stadium.

In the ArenA

On the day of a football match or concert
The stadium opens 1.5 hours before the start of an Ajax match. Main entrance E opens 2.5 hours before the start of an Ajax match. Different opening hours apply for KNVB matches and concerts. Check our event calendar for current times.

On days without events
The Johan Cruijff ArenA is open from Monday to Friday from 7 am to 6 pm. On weekends we are open from 9 am to 6 pm. You enter the stadium via main entrance E.

Plan the fastest journey with our Mobility Portal. Enter your departure address and arrival date and time and immediately see the best trip to the stadium.

Matches
With Wizzy Maps you can easily find the closest parking garage and your entrance for your seat. Finding your way in our stadium has never been easier!

Concerten
Via Wizzy Maps vind je de locatie van jouw ingang. De ingang op jouw ticket is de juiste ingang waar je gebruik van kan maken. Het is niet mogelijk om via een andere ingang naar binnen te gaan.

To move easily through the stadium, you can use several escalators. Depending on your entrance, these go up to the first or second ring. The escalators are located at several entrances: main entrance E and entrances A, C, G, J and M.

For all information about the accessibility of the stadium, please refer to our Accessibility page.

You can see the various sections on the map. Click on an event in the Calendar. Seat numbers are not visible on our website.

The range of food and drinks varies per section. If you would like to know what is available in your section, go to our event calendar, select your event and section number and check what is on offer.

Tickets

In this stadium we work with e-tickets and mobile online tickets. Mobile only tickets can only be scanned from your phone since they cannot be printed. E-tickets can be scanned from both your phone and as a printed version.

If you have an e-ticket, we advise you to bring a printed version of your ticket, in case your phone battery cuts out.

Ajax Tickets
Ticket sales for Ajax matches can be bought via the website of Ajax. For questions about these tickets, please contact the fancare of Ajax.

KNVB matches
Tickets for a KNVB match in the Johan Cruijff ArenA, if still available, can be bought through the ticket shop on our website. Please make an account before purchasing tickets.

Event / concert tickets
Ticket sales for an event go through the event organizer and not through the Johan Cruijff ArenA. For questions about the sale of tickets, please contact the relevant organiser. The organiser for a concert is mentioned in the appropriate calendar item.

Every visitor to a concert or football match in the Johan Cruijff ArenA must have a valid admission ticket. If you have lost your ticket or the ticket has been damaged so that the barcode is no longer legible, please report this to the ticket organization from which you bought your ticket. If you still have your ticket, it will have the name of the ticket organization concerned printed on it.

If you are a certificate holder of the Johan Cruijff ArenA and you bought your admission tickets through the Johan Cruijff ArenA, please contact the Front Office department.

House rules and policy

There are no lockers in the stadium. You can, however, store all your belongings at Lockerpoint for a fee.

For more info go to the Lockerpoint site.

Lost and found items that have not been collected will be returned to the hospitality desk at main entrance E after the event. Within 36 hours, we will place found items on the iLost website.

Visitors are not allowed to bring food and drinks into the stadium. There are plenty of food and beverage outlets in the stadium. We give confiscated (unopened) food and drinks to the food bank project in Amsterdam Southeast.

Cameras are allowed when the footage is not used for commercial purposes and does not bother other visitors. The use of a selfie stick in the stadium is not allowed.

Alcohol is served during an event. Please note that no alcohol is served to visitors under the age of 18.

The Johan Cruijff ArenA is a non-smoking zone so there is a smoking ban throughout the entire stadium.

Bags of A4 size (30 cm x 21 cm x 10 cm) or smaller are allowed into the stadium after a security check. Bigger bags, suitcases or items are not allowed inside. Bags, suitcases and items that are not allowed inside cannot be stored at the entrances of the stadium. Bags bigger than A4 size will be denied at entry.

If you have bags or suitcases you want to store away in a locker, you can do this at the lockers of Lockerpoint. There are two Lockerpoint locations. Click on the links below for more information about the Lockerpoints.

In the stadium we do not take cash. You can pay only by PIN debit card (also contactless), Mastercard, Visa, Visa Electron, AmEx and VPay.

Stadiumtour

We are a cash-free stadium, therefore it is not possible to buy a ticket with cash.

You can get off at Station Bijlmer ArenA, from there you can easily walk to the stadium. You can also use Wizzymaps which is visible in the Close app.

You can park in P1(the Transferium), under the stadium. From there you walk towards main entrance E where the Stadium Tours start.

This is not possible, because we use escalators and stairs during the tour. Also it is not allowed to take a buggy into the stadium due to safety rules.

The VIP Tour has room for 12 people, so we keep the tour exclusive.

The VIP Tour has room for 12 people, so we keep the Tour exclusive.

Look carefully at the timeslot of your ticket and where you are going first. The timeslots are on your E-ticket and the tickets will be scanned at the entry.

The entrance for the Heineken Experience is on the street side, at Stadshouderskade 78 in Amsterdam.

We offer Innovation tours, these are exclusive Tours that are tailer-made and only for groups. If you are interested in the Innovation Tour, you can Email tour@johancruijffarena.nl.

You can book for groups in the webshop. If you want to go with a class or football team, we would like to advise you to send an Email first to Tour@johancruijffarena.nl.

This is possible in the webshop. You will receive a promotion code that you can use to book a Stadium Tour. A gift card can only be used for the Stadium Tour.

You can get a 10% discount in the fanshop and at the FEBO by showing a valid ticket.

You can eat and drink in the FEBO restaurant, which is located next to the main entrance where the Stadium Tour starts.

De rondleiding brengt je in 75 minuten door het stadion. Je wordt afgezet in de Gallery of Fame.

The classic tour will last around 75 minutes. But you can take your own time to walk around.

The guided tour will take 75 minutes and ends in the Gallery of Fame.

Geschiedenis

Na het succes van de HIStory World Tour in 1996, kwam Michael Jackson in de zomer van 1997 terug met een tweede reeks van de tour, waarbij hij optrad in meer Europese steden. Op 8 en 10 juni 1997 stond hij weer in een uitverkochte Amsterdam ArenA.

Can't see your question?

If you can't find the answer to your question among these frequently asked questions or on one of the other pages, please use the contact form to get in touch with us. We are happy to help you with your questions about visiting the Johan Cruijff ArenA!

Contact us
The Johan Cruijff ArenA has everything to give our visitors a great day. Read all practical information here so that your visit can run smoothly.
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